Cancellation Policy
Effective date: August 2026
This policy explains how cancellation works for per-trip purchases and the Professional subscription.
Per-trip purchases (Explorer and Organizer)
Explorer and Organizer are one-time publishing purchases for a single trip. They do not automatically renew.
If a trip is deleted or abandoned
Deleting a published trip removes its content but does not automatically create a refund. A one-time purchase is not refunded simply because the trip is later deleted or abandoned, unless the approved Refund and Dispute Policy determines a refund is warranted.
Professional subscription
Professional is a recurring subscription billed at $99 USD per year.
How to cancel
Cancel from your account settings at any time. Cancellation stops future renewals.
Access after cancellation
Your Professional access continues until the end of the current billing period. You will not be charged again after that period ends.
Existing published-trip entitlements
Trips already published under an active Professional subscription retain their entitlement snapshot. Canceling your subscription does not remove access to previously published trips, but it does prevent publishing new trips until the subscription is reactivated.
Refunds on cancellation
Canceling does not automatically refund the current paid period unless required by law or approved under the Refund and Dispute Policy.
Contact
Need help canceling? Visit our Contact & Support page.